You don't have software coverage in your warranty." With that he told me to have a good day and hung up. I was hung up on twice and one guy put me on hold for 25 min only to tell me "its a software issue.
I suggested to the tech guy that maybe disabling speed step might help, because I had turned it off earlier and I was getting 100% cpu frequency at all times but it would cause my internal temps to shoot up! Duh!Īnyway after about 4 hours on the phone with Dell, I was back to square one. I called Dell where I was told that processors don't break. My friend has a similar computer and his CPU would downclock when idle but go back to 2.1 ghz when he ran multiple programs or a video game. Its a Core 2 Duo T6500 2.1 ghz, but it never clocked properly and refused to "run" full speed.įor instance, I tried loading WoW and expected the frequency to step up to 2.1 ghz, but it stayed at a mind boggling 1.1 ghz.
I have a Dell Studio 15 which gives me nothing but headaches.Ī few months ago I noticed that my processor seemed to be having issues with clocking.
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